Inclusion & DEI
How to Build Inclusive Job Posting Templates That Emphasize Skills, Provide Accessibility Options, And Avoid Language That Narrows Candidate Pools.
A practical guide on crafting job postings that foreground capability rather than background, while embedding accessibility choices, diverse examples, and language that broadens rather than narrows the candidate pool across industries and roles.
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Published by Scott Morgan
August 08, 2025 - 3 min Read
Inclusive hiring starts at the posting stage, where language signals who belongs and who feels welcome. This article explores actionable strategies to design templates that highlight essential skills, describe clear responsibilities, and invite applicants from varied backgrounds. By foregrounding outcomes and competencies, employers reduce bias and expand the pool to include candidates who may not fit a traditional mold. Thoughtful formatting also improves readability for screen readers and non-native readers, while a transparent tone builds trust. The goal is to craft postings that are precise about duties without implying you’re seeking a single university pedigree or a narrow set of experiences. Concrete examples illuminate these principles in everyday use.
First, define the core skills and measurable outcomes the position requires. Separate must-have competencies from nice-to-have preferences, and phrase them in concrete terms that applicants can assess themselves against. Use active verbs that describe real tasks, such as “design, implement, test, collaborate, and communicate,” rather than vague qualifiers. Include a brief description of the team’s mission and how the role contributes to it, so candidates see relevance to their professional goals. Offer multiple pathways to success, including opportunities for upskilling, mentorship, or on-the-job learning. This clarity helps talent from diverse routes understand how they might fit and grow within your organization.
Emphasize transparency, flexibility, and explicit accessibility options.
Accessibility begins with inclusive design in the posting itself. Ensure the job description uses plain language, large readable fonts, and descriptive headings so screen readers can navigate easily. Provide options for different application methods and timelines, recognizing that some candidates may need flexible schedules or alternative submission formats. Translations or summary bullets in multiple languages can broaden reach for non-native English speakers, while avoiding jargon that assumes a specific cultural or geographic background. At the technical level, include a straightforward link to the applicant portal and offer contact options that respect privacy and dignity. The aim is to remove gatekeeping that arises from inaccessible processes while maintaining professional standards.
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Beyond accessibility, adopt a language framework that invites applicants from underrepresented groups. Avoid implied prerequisites that exclude capable individuals who took unconventional paths. For instance, replace “required degree” with “equivalent practical experience,” and describe competence through tasks rather than credentials alone. When you mention experience, distinguish between the day-to-day realities of the job and the historical trends of the field. Highlight support structures such as employee resource groups, inclusive leadership, or structured onboarding. This approach signals that the organization values talent from varied backgrounds and recognizes that capability is not bound to a single route to entry.
Tie role clarity to inclusive design, measurable outcomes, and growth.
A well-constructed job posting presents a realistic view of the role, including responsibilities, expectations, and success metrics. Plainly state what the person will do in the first ninety days, what projects might be expected, and how performance will be evaluated. Provide examples of typical tasks and decision-making boundaries to prevent ambiguity that deters capable applicants. When possible, announce flexible work arrangements, such as remote options, flexible hours, or hybrid models, and describe how these options align with project needs. Also include a clause about accommodations for applicants with disabilities, such as assistive technologies or alternative interview formats. Clarity here reduces bias and expands access.
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Language that narrows candidate pools deserves careful revision. Terms like “ninja” or “rockstar” convey a stereotype that may deter someone who could excel yet does not identify with that persona. Replace performance hype with measurable outcomes: “improve system reliability by 20%,” for example, instead of boastful adjectives. Highlight teamwork, curiosity, and problem-solving as core attributes rather than background markers. When listing required tools, differentiate between essential software and optional familiarity. This approach helps a wider range of applicants self-assess accurately and apply with confidence, reducing the risk of missing talented people who could contribute richly.
Describe support, growth avenues, and clear evaluation criteria.
Inclusion thrives when the posting reflects a spectrum of experiences. Describe scenarios that illustrate how diverse colleagues collaborate to achieve common goals. Provide examples of cross-functional work, mentorship opportunities, and pathways for advancement that are accessible to people at different career stages. Emphasize that learning on the job is expected and supported, rather than implying all success hinges on preexisting expertise. By sharing concrete stories of growth and collaboration, you create a welcoming narrative that resonates with candidates who may come from nontraditional backgrounds or different educational ecosystems. This storytelling should remain factual, respectful, and aligned with the company’s real practices.
A strong posting also details equitable recruitment practices. Explain how candidates are sourced from multiple channels to reach communities that are often overlooked, and describe the review process to minimize bias. If you use blind screening or structured interview rubrics, mention it and briefly explain how it works. Outline the selection timeline so applicants can plan accordingly, and offer support like mock interviews, feedback, or interview prep resources. By documenting these processes, you signal accountability and fairness, which helps attract conscientious applicants who value ethical hiring standards as part of a potential employer’s identity.
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Create lasting impact with language that respects diversity and capability.
Supportive onboarding matters as much as a fair posting. Explain how new hires will be welcomed, what training resources exist, and how performance goals will be aligned with individual development plans. If the role involves collaboration across teams, specify how cross-functional meetings are structured and how communication will be facilitated for remote participants. Include brief notes about mental health resources, wellness programs, and work-life balance policies. When applicants see a commitment to their well-being alongside career growth, they are more likely to engage sincerely, especially in organizations that value sustained, inclusive performance.
In addition to the basics, consider explicit accessibility details within the application portal. Provide a straightforward mechanism to request accommodations during the interview process and note the types of accommodations typically offered. Ensure the portal supports accessible features such as keyboard navigation, alternative text for images, and adjustable font sizes. A transparent process for handling accessibility requests demonstrates real commitment, not lip service, and helps applicants feel empowered to participate fully. Ultimately, these details influence who applies and who succeeds in progressing through screening and interviews.
The final piece of an inclusive posting is ongoing evaluation and refinement. Collect feedback from applicants and new hires about their experience, with an emphasis on what worked and what could be improved. Use this data to revise job templates, remove inadvertent biases, and quantify the impact on diversity and inclusion metrics. Share these improvements publicly or internally, to demonstrate accountability and progress. Regularly review terms and requirements to ensure they remain relevant and non-discriminatory as the role evolves. An iterative approach signals that inclusion is a living practice, not a one-off adjustment.
When done thoughtfully, inclusive job postings become a foundation for equitable talent acquisition. They invite a broader set of candidates to bring fresh perspectives, skills, and energy to the organization. The templates then function as living documents, updated in response to feedback and changing needs, rather than static checklists. The result is a hiring process that respects dignity, reduces bias, and accelerates access to opportunity for everyone who demonstrates capability. By committing to practical accessibility, transparent expectations, and genuine care for diverse career journeys, employers can cultivate teams that reflect the world they serve and the best version of themselves.
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