Common issues & fixes
How to fix broken HTML entities rendering incorrectly on webpages after content migration between platforms.
This evergreen guide explains practical strategies to diagnose, correct, and prevent HTML entity rendering issues that arise when migrating content across platforms, ensuring consistent character display across browsers and devices.
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Published by Daniel Sullivan
August 04, 2025 - 3 min Read
When migrating content between content management systems, one of the most fragile areas is how special characters are encoded and displayed. HTML entities such as &,  , and ä can become mismatched or corrupted during export, import, or transformation steps. The resulting rendering problems range from missing glyphs to duplicated characters or unexpected symbols appearing in place of intended text. To address this, begin with a thorough audit of the source and destination platforms, focusing on their default character set (such as UTF-8) and how each platform handles entity decoding. Document any known quirks related to legacy encodings that might influence the migration workflow. Establishing a baseline helps you measure the impact of subsequent fixes more accurately.
Before you touch code, perform a controlled test migration using a small, representative content sample. This mock migration should include a variety of entities, including standard HTML entities, numeric character references, and emoji or language-specific symbols. Compare the source and destination outputs in multiple browsers and devices to capture edge cases. If you notice that certain entities consistently fail or convert to incorrect characters, tag those cases for targeted remediation. Create a checklist that outlines the exact steps for encoding verification, so the process can be repeated across pages, posts, and templates without guesswork.
Use consistent encoding settings across servers, templates, and editors
Most entity issues originate during one of three phases: extraction, transformation, and loading. In extraction, characters may be converted to a different internal representation than intended; in transformation, scripts may rewrite or normalize the content, sometimes stripping semicolons from entities or replacing named entities with plain text; in loading, the destination database or template engine may apply its own decoding rules. The risk is compounded when multiple platforms or plugins intervene, creating a chain of changes that obscures the original encoding intent. To mitigate this, map every entity used in the source to its exact destination representation and verify that the transformation rules preserve those mappings. This precise mapping reduces surprises during the final rendering stage.
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Implement robust validation after migration by introducing automated checks that compare entity usage before and after the move. These checks can be built into your deployment pipeline to catch regressions early. Start with a baseline of the most common entities and expand to cover less frequent but still critical characters. Include both named and numeric references, as well as any language-specific symbols that appeared in your content. Where mismatches are detected, annotate the page with an explicit report detailing the original entity, the transformed output, and the location. This level of visibility simplifies debugging and accelerates iterative fixes for large sites.
Build resilience with robust rendering fallbacks and testing
Consistency begins with a shared encoding standard, preferably UTF-8, across all layers of your stack. Configure the web server to advertise UTF-8 in its default headers and ensure the HTML meta charset tag is present early in every document. Editors and CMS templates should save files with UTF-8 encoding without a byte order mark where appropriate, or with a mark if your project requires it. Misalignment between the source, the database, and the rendering layer commonly produces garbled characters. Establish automated checks that confirm the encoding is preserved through export, transfer, and storage, and flag mismatches before they can affect live pages. This reduces the chance of invisible corruption turning into visible issues.
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The database layer deserves careful attention, especially when content moves between platforms with different default collation or character handling. If your database stores data in a non-Unicode format, upgrading to Unicode can prevent many entity problems from resurfacing after migration. When working with content that includes diacritics, ligatures, or script-specific glyphs, ensure that all textual columns use a Unicode-compatible collation and character set. Apply consistent escaping rules in the application layer to avoid accidental reinterpretation of ampersands or semicolons. Regular schema audits help you catch latent encoding constraints that might otherwise lie dormant until a particular page or language set is loaded.
Employ automated tooling for ongoing entity health checks
Even with careful planning, some entities may render incorrectly in certain environments. Prepare fallbacks that gracefully handle decoding failures, such as substituting a readable placeholder or re-encoding content on the fly. This approach preserves user experience while you fix root causes and avoids broken pages in production. Implement client-side checks that verify critical characters render as expected after the page loads. If a discrepancy is detected, your tooling can report it back to a centralized dashboard for rapid triage. Meanwhile, keep a log of incidents linked to specific templates or widgets, enabling you to trace recurring issues to their source and prioritize fixes.
In addition to technical safeguards, create a culture of rigorous content review during migrations. Content authors should be aware of how entities behave across platforms and when templates apply automatic replacements. Provide a quick reference guide that explains which characters are most prone to corruption and how to verify them during the review process. Encouraging editors to preview live pages from multiple languages and browsers helps catch localized rendering problems that automated checks alone might miss. This human layer complements automatic verification, delivering a more reliable migration outcome.
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Documented processes ensure lasting integrity after migrations
Automation can dramatically reduce the burden of maintaining correct HTML entities across a site. Build a script or use a migration-friendly tool that crawls pages, extracts entity usage, and compares it to a trusted repository of expected values. The tool should highlight discrepancies, categorize them by severity, and generate a concise remediation plan. Integrate the checks into your CI/CD workflow so that any future migrations or template edits trigger a fresh audit. This proactive stance prevents the accumulation of regressions that could degrade readability or accessibility.
For teams handling multilingual content, consider extending checks to language-specific concerns. Some languages rely on characters that require exact encoding to render properly, and a mismatch can produce entirely wrong glyphs or broken canvases in certain fonts. Keep an up-to-date glossary of supported characters and their canonical representations across platforms. Document edge cases such as right-to-left text or combining marks, and ensure the migration scripts preserve the intended sequence and spacing. A well-maintained reference reduces ambiguity and makes updates safer and faster.
Comprehensive runbooks are essential to preserve entity integrity after any migration. Include step-by-step procedures for validating encodings, repairing corrupted characters, and re-encoding content that arrives with unusual or mixed character sets. The runbook should specify who is accountable for each task, the expected timeframes, and the tools or scripts to be used. Maintain a changelog that records every fix, tied to the page or template affected. This historical traceability helps teams learn from past migrations and prevents the same mistakes from recurring in future projects.
Finally, establish a feedback loop that captures real-world rendering issues reported by users. Monitor error reports, analytics that track page performance, and accessibility tests to detect characters that children or screen readers might misinterpret. Use the feedback to refine your encoding policy, update automated checks, and improve documentation. By treating HTML entities as a live concern rather than a one-off task, you create a durable foundation that withstands platform shifts and content evolution without breaking essential readability.
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