Cognitive biases
How the endowment effect complicates theater company repertoire choices and programming decisions that balance audience nostalgia with artistic renewal and diversity.
Theater companies face a nuanced tension: viewers prize familiar classics even as innovators push for inclusive representation, creating a cognitive pull that rewards ownership of beloved titles while risking stagnation and missed opportunities for fresh storytelling and broader cultural resonance.
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Published by James Kelly
August 12, 2025 - 3 min Read
The endowment effect, a well-documented psychological phenomenon, operates quietly within arts organizations as they curate seasons. When a theater company develops attachment to a favorite repertoire, directors, producers, and funders may overvalue established titles simply because they own them in memory, marketing materials, and past audience approvals. This bias can color decision making toward safe bets rather than bold experiments. The effect becomes particularly potent in smaller theaters with tighter budgets, where the pressure to protect earned audience trust can override long-term goals for renewal, experimentation, and inclusive programming that reflects diverse voices and experiences.
Repertoire choices are not merely artistic judgments; they are strategic acts governed by a complex calculus of identity, memory, and risk. The endowment effect can cause decision makers to equate “what we have” with “what we deserve,” interpreting past audience affection as a contract for future engagement. As a result, programming tends toward repetition of proven hits, reruns of familiar classics, and nostalgic anchors. While this can sustain attendance and sponsorship, it may also dampen curiosity, impede onboarding of new audiences, and slow the cultural evolution that keeps a company vibrant and relevant beyond a single generation.
Strategic openness to new voices helps counteract entitlement with curiosity.
To counteract the endowment effect, theater companies often implement structured decision processes that separate emotional attachment from empirical assessment. This can include transparent season planning committees, objective audience research, and explicit criteria for diversity, equity, and inclusion. When plans are evaluated through multiple lenses—artistic merit, market viability, accessibility, and representation—the grip of personal ownership loosens. In practice, this means scheduling rotations between cherished revivals and inviting new works from previously underrepresented playwrights. The discipline of formal review helps prevent a single beloved title from monopolizing the stage, allowing the company to honor history while inviting fresh perspectives that broaden its artistic spectrum.
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A growing trend is to pilot new plays with limited runs or workshop productions alongside enduring favorites. This approach curtails the magnitude of risk while preserving the audience’s sense of trust. It also creates a fertile environment for audience feedback to shape subsequent productions. By validating and iterating new works in small-scale forms, producers can measure interest, refine production concepts, and observe how well contemporary themes resonate. When combined with targeted outreach to diverse communities, such strategies reshape the repertoire away from tokenism and toward ongoing dialogue, ensuring that nostalgia does not eclipse discovery and social relevance.
Ownership gives way to stewardship as a guiding principle for programming.
The endowment effect can be tempered by explicit inclusivity goals embedded in governance documents, artistic briefs, and fundraising narratives. When a theater defines its mission to reflect a broad spectrum of experiences, it reframes “our work” as a collective responsibility rather than a personal keepsake. This shift reduces the grip of ownership on programming decisions. Board members and executives who champion new playwrights, international perspectives, and diverse casting models send a clear message: the season is not a private collection but a public trust. The result is programming that respects legacy while inviting contemporary relevance and cross-cultural conversation.
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Audience advisory panels, listening rooms, and post-show discussions offer real-time checks against the endowment bias. By inviting attendees to rate, discuss, and critique both time-honored favorites and unfamiliar pieces, theaters gain invaluable insights into what resonates today. These conversations can reveal generational differences, shifting tastes, and the changing meaning of certain works in current events. When audiences participate meaningfully in shaping future seasons, the organization transforms from a curator of memory into a co-creator of culture, capable of honoring what fans love while expanding the canon to include voices that have historically been marginalized or overlooked.
Deliberate experimentation requires room to fail and learn.
In practice, stewardship emphasizes responsibility to a wide range of stakeholders, not just a core audience. Managers ask questions about accessibility, multilingual performance, and adaptive venues that broaden participation. They consider how repertoire choices amplify or dilute community narratives, and how to create opportunities for emerging artists to test ideas before paying full production costs. This mindset reframes risk: it is not avoidance of the unknown, but an informed commitment to sustainable growth that respects both tradition and innovation. When stewardship guides decisions, the repertoire becomes a living document rather than a closed cabinet of favorites.
The endowment effect also influences resource allocation, from rehearsal space usage to marketing strategies. Producers may favor shows that guarantee return-on-investment through steady attendance, which can marginalize experimental works with longer development horizons. Recognizing this tendency prompts a more deliberate budget design: allocating seed funds for new commissions, underwriting readings, and collaborations with playwrights from diverse backgrounds. By separating artistic experimentation from near-term financial assumptions, a company can nurture a pipeline of future classics while maintaining beloved staples that anchor its identity and reputation.
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Transparent rationales foster trust and broaden cultural relevance.
Expanding the season to include international co-productions and translations can diversify voices and narratives without abandoning core audience anchors. These collaborations often surface contemporary concerns and universal themes that resonate across cultures, attracting new attendees and expanding media coverage. Critics may initially frame such shifts as risky, but with transparent goals and measured rollouts, they become catalysts for cultural synergy. The endowment bias diminishes when partners, audiences, and funders perceive the season as a shared journey rather than a private collection. This openness creates ethical, artistic, and financial incentives to explore breadth alongside depth.
Equally important is the story selection process, where curators weigh thematic coherence against the pull of familiar titles. They assess the opportunity costs of rerunning a classic versus presenting a bold, untested work. A disciplined framework, with explicit criteria for novelty, representation, and artistic merit, helps prevent subjective attachment from dominating. When decisions are documented and communicated clearly, audiences understand the rationale behind shifts in programming. This transparency sustains trust while inviting ongoing conversation about the balance between legacy and renewal, and the imperative to stay culturally relevant.
Theater companies can also cultivate internal cultures that celebrate curiosity over ownership. Workshops that encourage ensemble members to propose new ideas, participate in script development, and engage with community partners create a sense of shared authorship. When creative teams feel empowered to pursue unfamiliar stories, the organization reduces the likelihood that cherished titles will monopolize the season. This cultural shift supports a dynamic repertoire where old favorites coexist with adventurous new works, strengthening resilience against market fluctuations and enabling nimble responses to social change and evolving audience expectations.
Finally, leadership must model humility about collective memory. Recognizing that nostalgia is a powerful pull, executives can articulate a long-term strategic vision that values diversity, accessibility, and artistic risk-taking. Through ongoing education, community listening, and transparent decision making, a theater company can align its financial health with its creative ambitions. The endowment effect then becomes a guide rather than a cage: a reminder to honor what audiences love while inviting them to grow with the art form. In this way, repertoire choices sustain relevance, equity, and wonder for future generations.
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