Buying an apartment
What to assess about the process for transferring building access codes, parking fobs, and mailbox keys when preparing to close on an apartment purchase
A practical, client‑centered guide outlining how to verify, document, and secure the transfer of access codes, parking fobs, and mailbox keys during the final stages of apartment closing.
Published by
Mark Bennett
August 12, 2025 - 3 min Read
In the days leading up to closing, you want a clear checklist for transferring all digital and physical access tools that accompany your new unit. Start by confirming which items will change hands, such as building entry codes, elevator access credentials, and any smart lock configurations. Contact the seller or their agent to obtain a complete roster of access devices and their current status. Ask for a written plan detailing who will provide reset instructions, how many copies exist, and where each item is stored before closing. This reduces the risk of delays caused by miscommunication, lost codes, or mismatched access privileges at the critical moment of transfer.
Equally important is documenting the status of parking fobs and mailbox keys. Different properties use different systems for parking access, some relying on automated gates, others on assigned spaces with electronic readers. Request each fob’s serial number, activation status, and whether any have limitations tied to specific dates or guests. For mailbox keys, verify how many keys exist, who is authorized to use them, and whether there is a centralized system for rekeying or reassigning access. Having these details in writing helps your closing process proceed smoothly without last‑minute surprises.
Validate all access items with careful, documented verification
Begin by coordinating a joint walkthrough with the current owner or their property manager to test all entry points, parking, and mail areas. During this session, confirm the exact items to be transferred and ensure that any remote access is properly deactivated for prior users and reactivated for the new owner. Request documentation showing the current firmware status of smart locks or digital entry systems and note any upcoming maintenance that could affect access around the closing date. If possible, arrange for a temporary access period so you can verify entry without delay after ownership changes hands.
A well‑structured transfer plan also includes a formal agreement or addendum to the purchase contract. This document should outline the specific items included in the transfer, the expected timing, and any conditions tied to the transfer of access. It should specify who bears responsibility for reprogramming codes and reassigning fobs, as well as who will handle any outstanding fees or service agreements. By embedding these terms in the contract, both buyer and seller share a clear, enforceable roadmap that minimizes friction when you finalize ownership.
Create a secure handoff process for every device
After obtaining the list of codes, fobs, and keys, request the seller to provide written confirmation that each item is in working order or clearly note exceptions. If there are any temporary codes, ensure they will be deactivated at closing and replaced with new ones that you control. It’s prudent to ask for a separate letter from the building’s management or HOA confirming who has authority to grant access and how new residents should obtain their credentials. This ensures there is a traceable, auditable record that can be referenced if questions arise post‑closing.
Also consider security implications beyond mere transfer. In some buildings, access systems log entry times or track device usage. In those cases, ask for a data‑privacy‑conscious handoff that includes the resurrection of a fresh access profile for you, the new owner. If there are any pending upgrades or rekeying orders, obtain a timeline and a cost‑sharing plan. Having a transparent approach minimizes the chance of conflicting access rights or security gaps after you take ownership.
Coordinate with property management and HOA where applicable
For each item on the transfer list, prepare a separate, dated communication that records the item, its current status, and the agreed‑upon handoff date. Include serial numbers, activation or deactivation instructions, and the contact information of the person responsible for the transfer. This granular documentation reduces ambiguity and gives you a clear paper trail for future reference. If you are working with a real estate attorney, have them review these communications to ensure compliance with local regulations and the terms of your purchase agreement.
In parallel, draft a practical handover schedule that aligns with the closing timeline. Map out when each item will be physically exchanged or reprogrammed, who will accompany the process, and how proof of transfer will be captured—whether through photographs, signatures, or a digital acknowledgment. A schedule that accounts for potential delays helps maintain momentum and keeps everyone accountable. Remember to reserve time for any unexpected issues such as last‑minute code changes or the need for rekeying services.
Final checks, security, and future readiness
If the building is managed by a homeowners association or a property manager, involve them early in the transfer process. They can confirm the official list of authorized access devices and provide the current policy on rekeying, guest codes, and parking arrangements. Ask for a copy of the building’s access policy, including any restrictions on who can receive keys or fobs post‑closing. Engaging management reduces miscommunication and helps ensure that your transition mirrors the community’s established standards.
Ensure that all fees and service agreements are settled before closing
Text 10 further: Before the day of closing, verify whether any outstanding charges relate to access devices, such as fob replacement costs, key handover fees, or maintenance contracts for smart locks. Resolve any outstanding balances and obtain receipts or paid‑in‑full confirmations. This avoids last‑minute disputes that could hold up closing or create post‑closing friction. It is wise to request a final accounting from the seller or management company that itemizes each access item and the associated costs.
In the final phase, perform a comprehensive check of all access points, including doors, gates, and mail rooms. Confirm that you have all necessary keys, fobs, and codes, and that any temporary credentials have been superseded by new ones under your control. If you discover missing items, address them immediately with the seller and document the resolution. Also, ensure you know how to contact building maintenance if an credential issue arises shortly after closing, as early resolution prevents prolonged access problems.
After you close, set up a personal tracking system to monitor access device status and renewals. Keep digital copies of the transfer documents in a secure location and create reminders for upcoming rekeyings or expirations. Establish a routine to review who has access in your unit and in common areas, updating the policy as needed. With proactive management, you protect your privacy, prevent unauthorized access, and maintain smooth day‑to‑day living in your new apartment.
