Personal data
What to ask when reviewing interagency agreements that permit transfer of citizens' personal data across government departments.
When evaluating interagency data transfer agreements, policymakers should seek precise privacy protections, clear data purpose limits, rigorous security measures, accountability mechanisms, and ongoing oversight to safeguard citizens’ personal information.
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Published by Nathan Cooper
July 18, 2025 - 3 min Read
In reviewing interagency agreements that authorize the transfer of personal data across departments, the first task is to identify the underlying purposes and the specific data elements involved. Clarify why each piece of information is needed, how it will be used, and whether the transfer is indispensable to delivering public services or enforcing laws. Request documentation that maps data flows from origin to destination, including any third-party processors or recipient agencies. This establishes a baseline for proportionality, limits the risk of overcollection, and helps auditors verify that sensitive categories such as health, biometric, or financial data receive heightened protections.
A central concern is data minimization. Agreements should explicitly restrict collection to data strictly necessary for defined public objectives, with a sunset or renewal mechanism to reassess ongoing needs. Require agencies to implement data masking or pseudonymization where feasible and to avoid reidentification risks by design. Insist on clear differentiation between data that must be shared and data that can be accessed only for internal use. By embedding minimization into the contract structure, the arrangement reduces exposure to leakage, misuse, or unintended disclosures that could undermine trust in government services.
Clear requirements on data protection and breach response.
Beyond scope, governance is essential. Examine who makes decisions about data access, retention periods, and data deletion when the purpose has been fulfilled. Demand documented roles and responsibilities for each participating department, including designated data protection officers. Require a comprehensive data lifecycle policy that covers collection, processing, storage, and eventual deletion. The agreement should specify triggers for retention exclusions, archival procedures, and secure destruction methods. In addition, include escalation paths for data breaches, with predefined timelines for notification and remediation. Such governance provisions create accountability and align interagency practices with broader privacy frameworks.
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Security provisions must be robust and testable. Insist that the agreement requires encryption in transit and at rest, strong authentication, and access controls based on least privilege. Demand vulnerability management requirements, regular penetration testing, and incident response planning that includes coordination with other agencies and law enforcement if needed. Ensure the contract requires breach notification within tight timeframes and clear reporting channels. Include third-party risk assessments for any contractors or vendors involved in the data flow. Finally, mandate independent security audits and public accountability measures to reinforce public confidence.
Oversight, accountability, and performance metrics in governance.
Data quality and integrity are foundational. The agreement should specify that data transferred between agencies must be accurate, complete, and up-to-date, with routines for error reporting and correction. Establish validation checks, data reconciliation procedures, and audit trails that document every access or modification event. Define how inconsistencies will be resolved and who bears responsibility for corrective actions. This attention to data integrity reduces the likelihood of operational errors, policy missteps, and wrongful decisions based on flawed information.
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Finally, procedural safeguards must address oversight and accountability. Builders of interagency agreements should require ongoing monitoring, annual reviews, and transparent reporting to the legislature or oversight bodies. Include performance metrics tied to privacy outcomes, such as the percentage of transfers completed without incidents and the rate of data subject inquiries processed. Stipulate consequences for noncompliance, including contract termination, remedial actions, or financial penalties. By embedding oversight into the contract, governments can ensure continuous alignment with evolving privacy standards and public expectations.
Remedies, enforcement, and practical compliance pathways.
Legal compliance is a core pillar. The agreement must reference applicable privacy laws, data protection regimes, and cross-border transfer rules if any data crosses national lines. In scenarios involving international or interjurisdictional data movement, define the applicable legal regime, the governing law, and the jurisdiction for dispute resolution. Require conformity assessments to demonstrate that the transfer adheres to constitutional rights, data sovereignty considerations, and relevant statutes. A clear legal framework reduces ambiguity and supports enforceability in the event of disputes or regulatory inquiries.
Contractual remedies should be practical and proportionate. Identify remedies available for breaches, including specific performance, remediation orders, or compensation where harm results from unauthorized access or loss. Include an explicit clause on remedy sequencing to avoid delays in critical services. Provide a framework for temporary suspensions or suspensions with notification when risk levels are elevated. By detailing remedies, the agreement creates incentives for diligent safeguarding of citizens’ data and faster recovery from incidents.
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Change management, transparency, and dispute resolution.
Transparency and public accountability matter. The agreement should require publication of privacy impact assessments, data sharing notices, and high-level summaries of data flows, while protecting sensitive operational details. Provide for public reporting that highlights privacy protections, safeguards, and the rationale for data transfers. Include mechanisms for public comment or stakeholder engagement where feasible. While operational confidentiality is necessary, transparency about objectives and safeguards supports democratic legitimacy and helps assure citizens that their information is treated responsibly.
Finally, specify disputes and change management. The contract ought to include clear procedures for handling disagreements between agencies, modification protocols as services evolve, and a process for updating security or privacy controls in response to new threats. Establish a change control board with representation from privacy offices, legal teams, and IT security. Ensure that any amendments undergo impact assessments and stakeholder consultations before approval. This structured approach preserves consistency across the network of interagency data transfers.
Risk assessment must guide every decision. Before signing, require a comprehensive risk/benefit analysis that weighs privacy risks against public benefits. Identify potential harm scenarios, likelihood estimates, and the mitigating controls in place. Request a formal risk register with owners, milestones, and residual risk levels. The assessment should be revisited periodically, particularly after major policy changes or technology upgrades. By grounding the agreement in an explicit risk framework, agencies can prioritize protections that deliver meaningful privacy gains rather than ticking administrative boxes.
Enduring privacy culture strengthens interagency trust. Cultivate a governance mindset that treats personal data as a public trust rather than a technical commodity. Encourage ongoing staff training on data handling, consent, and breach reporting. Promote interagency collaboration to share best practices and learn from incidents without stifling essential services. Embed privacy-by-design considerations into system development, procurement processes, and data sharing workflows. A strong privacy culture supports sustained compliance, resilience against evolving threats, and confidence among citizens that their data is managed with care and accountability.
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