Personal data
How to ensure personal data protection requirements are clearly specified in memoranda of understanding between public agencies
This evergreen guide explains practical steps for drafting memoranda of understanding between public agencies that clearly articulate protections for personal data, assign responsibilities, and create measurable accountability mechanisms.
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Published by Scott Morgan
July 29, 2025 - 3 min Read
Public agencies increasingly rely on memoranda of understanding to formalize data sharing, yet ambiguity around privacy requirements can create risk. A well-crafted MOUs explicitly articulate the purposes for data processing, the categories of data involved, and the specific safeguards that will govern handling, storage, and transmission. The document should name the legal basis for processing, reference applicable privacy statutes, and align with overarching data governance frameworks within and across jurisdictions. Clarity at this stage helps prevent scope creep and reduces disputes about authority or permissible use. It also signals to data subjects and oversight bodies that privacy protections are foundational, not peripheral, to interagency collaboration.
To achieve transparency, MOUs must define roles with precision. Identify who has access, under what conditions, and for how long data will be retained. Specify encryption standards, authentication protocols, and incident response responsibilities for each party. Include clear transfer mechanisms, especially when third-party vendors or cross-border partners are involved, and require due diligence assessments before any data exchange. A robust MOU should also establish an escalation path for breaches, including notification timelines, contact points, and coordinated remediation processes. By detailing these elements, agencies create a predictable, auditable framework that supports ethical data handling.
Specify measurable privacy controls, responsibilities, and remedies
Effective memoranda of understanding align privacy provisions with formal governance standards already in place. They reference data classification schemes, access control models, and data minimization principles so that every party understands what constitutes necessary sharing. The MOUs should demand documentation of data flows, inventories, and any transformations performed during processing. This practice supports risk assessment, breach preparedness, and continuous improvement. Moreover, alignment reinforces consistent enforcement across agencies, ensuring that privacy expectations remain constant even as personnel, technology, or operational priorities shift. When governance tools are harmonized, accountability becomes a practical, not aspirational, outcome.
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The drafting process should include a privacy-by-design mindset, incorporating privacy impact assessments where appropriate. Agencies can require joint assessments for new data-sharing initiatives, with results attached as annexes to the MOU. Standards for data quality and accuracy must be established to prevent misinformation or erroneous processing. The document should mandate retention and deletion schedules that comply with retention laws and policy. It should also address data de-identification or pseudonymization techniques and specify when such measures are permissible. Together, these provisions create a proactive stance toward privacy rather than a reactive one, reducing risk before it materializes.
Build in ongoing monitoring, audits, and feedback loops
Measurable controls form the backbone of effective MOUs. Rather than vague commitments, the agreement should quantify security requirements—such as minimum encryption strength, regular vulnerability scans, and periodic access reviews. It should define roles for privacy officers or data protection officers within each agency, including reporting lines and decision rights. Remedies for non-compliance must be explicit, with proportional penalties, remediation timelines, and opportunities for corrective action. The MOU should authorize independent audits or third-party assessments to verify conformity with stated protections. By embedding measurable targets and consequences, the document creates practical incentives to maintain high privacy standards.
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Regular training obligations should accompany technical controls. The MOU can require joint or synchronized training for staff involved in data handling, emphasizing incident reporting, breach notification, and data minimization practices. It should prescribe documentation practices for access requests, data transfers, and handling of exceptional cases. A well-constructed agreement also anticipates potential conflicts between agencies, offering dispute-resolution mechanisms that preserve data protections while addressing operational needs. Finally, it should specify how changes to privacy controls are reviewed and approved, ensuring that updates do not erode the protections previously agreed upon, but instead strengthen them.
Ensure cross-border data sharing remains compliant and secure
Ongoing monitoring is essential to keep privacy protections current. The MOUs should require continuous monitoring of data flows, complemented by periodic audits that verify adherence to the documented safeguards. Agencies can agree on audit scopes, frequency, and the format of findings, with clear timelines for remediation. Feedback loops enable learning from incidents and near-misses, guiding iterative improvements to policies, procedures, and technical controls. By institutionalizing monitoring, agencies demonstrate a commitment to proactive privacy management rather than only responding after a problem occurs. Transparent reporting to oversight bodies further strengthens trust in the interagency data-sharing framework.
In practice, monitoring should extend to third-party relationships. Any vendor or partner involved in data processing must satisfy the same privacy standards, with due diligence documented in annexes to the MOU. Exit strategies and data return or destruction provisions should be clearly defined to prevent data remnants after collaboration ends. Regular reassessment of third-party risk helps ensure that evolving technologies and procurement practices do not undermine protections. Embedding third-party governance into the MOUs keeps the focus on durable privacy safeguards, even as external ecosystems change.
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Practical steps for implementation, review, and renewal
Cross-border data sharing introduces additional legal and technical complexities. The MOU should specify applicable international data transfer rules, such as transfer mechanisms, SCCs, or adequacy decisions, and how these are validated in practice. It should outline where data is stored, processed, and archived, along with geo-specific access considerations. Privacy obligations must be enforceable internationally, with safeguards that mirror domestic protections. The document should require risk assessments for each jurisdiction involved and establish contingency plans for regulatory changes that may affect transfers. By explicitly addressing cross-border concerns, agencies safeguard privacy while enabling efficient cooperation.
A cross-border focus also invites consideration of language, culture, and local data rights. The MOU can designate designated representatives fluent in relevant legal regimes and operational languages to facilitate clear understanding and timely action. It should promote transparency with data subjects through accessible notices about international sharing and their rights. Mechanisms for redress and complaint handling should be harmonized across borders to reduce confusion. Ultimately, well-structured cross-border provisions help maintain trust, ensuring that collaborations remain lawful and privacy-respecting no matter where data travels.
Implementation begins with a clear, shared understanding of the data ecosystem. Agencies should inventory data types, processing activities, and the parties involved. This foundational map informs risk prioritization and helps tailor control measures accordingly. The MOUs should set realistic milestones for implementing protections, with accountability assigned to specific offices or officials. Renewal and revision processes are equally important; the agreement should specify periodic reviews, triggers for amendments in response to technology shifts, and a formal amendment procedure. By keeping the document dynamic, agencies ensure that privacy protections remain robust as operations evolve and new threats emerge.
Finally, communication and culture shape success. Transparent communication about privacy expectations with staff, contractors, and the public enhances legitimacy and trust. The MOUs should encourage collaborative problem-solving and sharing of best practices, rather than a punitive approach to mistakes. When privacy remains a shared value across agencies, compliance becomes a natural outcome of daily routine, not an afterthought. A well-drafted MOU then serves as a living instrument, guiding ethical data sharing and safeguarding individual rights in a complex, interconnected public sector landscape.
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