Government services & documents
How to Request a Review of a Denied Disability Accommodation in the Workplace From Government Equal Employment Offices.
When a workplace accommodation request is denied, you can pursue a formal review through government equal employment offices, outlining legal rights, documenting medical needs, and presenting a concise, collaborative appeal strategy.
Published by
Matthew Young
August 12, 2025 - 3 min Read
If your employer rejected a disability accommodation request or failed to provide a reasonable modification, you have options beyond internal denial letters. A formal review process with government equal employment offices may reopen your case for independent assessment. Begin by collecting key documentation: the original accommodation request, the denial letter, medical records supporting your need, and any relevant correspondence. These materials help demonstrate that the accommodation would enable you to perform essential job functions without undue hardship on the employer. It is important to preserve a chronological record of communications and to keep copies of all submitted forms. Clear organization now prevents confusion later in the process.
Before initiating a government-led review, identify the specific statute or agency under which your claim falls. In many jurisdictions, disability accommodations intersect with disability rights laws, workplace safety standards, and equal employment opportunity provisions. Some offices focus on reasonable accommodation reviews, while others address retaliation or failure to engage in the interactive process. Understanding the applicable framework will guide your submissions and argument strategy. Prepare a brief statement that explains how the requested accommodation aligns with your essential job duties, the direct impact on your health and safety, and any precedent cases or policy interpretations that support your position. This foundation informs every subsequent step.
Present a practical, well-supported request with a clear timetable.
A strong review packet starts with a concise narrative that connects your medical needs to concrete job requirements. Describe how the proposed accommodation would enable you to meet performance standards and maintain consistent attendance without compromising safety. Include specific examples of tasks that are challenging without the accommodation and how the modification would mitigate those challenges. Attach medical letters, clinician recommendations, and any assessments that support your position. If you have previously suggested alternative accommodations, document your responses and the employer’s rationale for declining them. A well-structured story helps the reviewing authority understand the practical realities of your workplace and the necessity of a solution.
In crafting the appeal, address potential counterarguments. For instance, an employer might argue that a particular modification is too costly or would create an undue burden. Your response should quantify costs where feasible and emphasize long-term benefits such as reduced turnover, fewer sick days, and improved productivity. Also, consider proposing phased implementation or trial periods to demonstrate feasibility. If access to specialized equipment or modified duties is required, outline a realistic timeline and the responsibilities of both parties. A thoughtful response reduces perceived risk for the decision-maker and strengthens your case for a timely, favorable review.
Use clear, compelling evidence and a cooperative tone.
Filing the review typically involves submitting a formal complaint or request for reconsideration within a prescribed deadline. Pay attention to the exact form names, submission portals, and required signatures. Many agencies allow parallel channels: online portals, mail, or in-person appointments. When you complete the form, provide a precise account of the denial, the basis for your claim, and the relief you seek. Specify the accommodation you want, the dates you attempted to use it, and how denial harmed your ability to work. Attach the documentary record rather than relying on memory alone. A precise, thoroughly evidenced submission reduces back-and-forth and speeds up the evaluation.
After submission, you may be offered a mediation or conciliation session aimed at resolving the dispute without a full hearing. These sessions encourage collaboration and a mutual understanding of needs between you and your employer. Prepare for mediation by outlining your goals, acceptable compromises, and non-negotiables. Practice explaining your daily tasks and the concrete ways the accommodation would function in practice. Bring extra copies of documents, notes summarizing key points, and a neutral witness if permitted. Approach the process with a problem-solving mindset, focusing on safety, productivity, and equal opportunity rather than contention.
Prepare strategically for hearings with organized evidence.
If the review process moves toward a formal hearing, you’ll want to present a concise, evidence-based case. Organize exhibits that demonstrate medical necessity, safety considerations, and the practical feasibility of the accommodation. Include any relevant expert opinions and workplace impact analyses. It’s crucial to separate opinion from fact, citing specific pages of medical records or policy documents. When describing your job duties, reference official job descriptions and performance metrics. The objective is to show a direct causal link between the requested accommodation and your ability to fulfill essential functions. A well-documented presentation makes it easier for the decision-makers to weigh the merits fairly.
During hearings, remain respectful and focused on the issue. Answer questions succinctly and avoid emotional rhetoric that could cloud the factual record. If you need a moment to gather facts, request a short pause rather than guessing or speculating. Bring a prepared executive summary of your case to share with the panel, including a bullet list of accommodations requested, the justification, and the expected outcomes. If there are conflicting accounts about costs or feasibility, present independent cost estimates and references to policy guidelines. Demonstrating a measured, evidence-led approach increases credibility and improves your odds of a favorable decision.
When outcomes differ, know your remaining options and rights.
A key step after the hearing is receiving a written decision from the reviewing body. Read the ruling carefully, noting which arguments were accepted, which were rejected, and any conditions attached to the remedy. If the decision is partially favorable or requires further negotiation, ask for a detailed explanation and a timeline for implementing the approved accommodations. In some cases, the agency may provide additional opportunities for mediation or a second review if crucial information was missing. Plan for contingencies such as temporary accommodations while final arrangements are finalized. Understanding the decision creates a clear path toward practical next steps.
If you disagree with the outcome, you typically retain the option to appeal or request reconsideration. Appeals usually require new or overlooked evidence, or a demonstration that the original review did not adequately apply relevant law. Gather any additional documentation, update medical information if necessary, and prepare a concise argument linking the new material to the prior decision. Keep following the procedural deadlines strictly, as lapses can bar further review. An effective appeal explains why the initial ruling was flawed and how the requested accommodation remains essential for your work and safety.
Throughout the review journey, maintain proactive communication with all parties. If you change employers, you may still pursue a review using the relevant jurisdiction’s rules; past accommodations and communications can sometimes be revisited. Notify your new supervisor of any ongoing medical considerations and the status of your accommodation request, if applicable. Document every exchange, including dates, names, and what was discussed. When possible, request written confirmations of agreements or tentative timelines. The clarity of written records protects your interests and supports a smooth transition if your employment context shifts during the process.
Finally, consider seeking support from advocates or legal aid organizations that specialize in disability rights and workplace accommodations. An attorney or a certified advocate can help tailor your submissions to the specific agency, ensuring the strongest possible connection between medical necessity and job performance. They can also assist with preparing for mediation or appeal, advise on deadlines, and help you understand how to document costs, benefits, and safety implications. While engaging counsel is an additional step, it can be a valuable investment when navigating complex governmental processes and ensuring your rights are protected throughout the review.
