Arbitration & mediation
Guidance on using mediation to resolve disputes between donors and nonprofit boards over restricted funds endowment usage and charitable intent while protecting legal obligations.
This evergreen guide explains how mediation can peacefully resolve conflicts between donors and nonprofit boards regarding restricted funds and endowment use, while safeguarding charitable intent, fiduciary duties, and applicable legal obligations.
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Published by Scott Green
August 09, 2025 - 3 min Read
Mediation offers a structured, confidential path to address friction that arises when donors and nonprofit boards differ on how restricted funds, endowments, or pledged gifts should be invested, spent, or preserved. It recognizes that legal obligations coexist with shared mission goals, and it seeks practical alignment without court confrontation. Parties begin by identifying core interests: honoring donors’ intent, ensuring program continuity, and maintaining regulatory compliance. A mediator helps surface assumptions, map outcomes, and explore creative alternatives that satisfy both the donor’s vision and the board’s fiduciary duties. The process emphasizes documentable agreements, transparent communication, and steps for escalation if disagreements reemerge.
Early preparation is essential for productive mediation. Donors should provide a concise statement of their expectations, including any specific restrictions, charitable purposes, or reporting preferences. Boards should compile relevant governing documents, endowment policies, investment guidelines, and historical decisions that shape current interpretations. Both sides benefit from defining nonnegotiables versus areas where flexibility exists. The mediator reviews these materials to design a tailored session agenda, clarifies what constitutes legitimate charitable use, and identifies potential legal boundaries that could influence outcomes. By agreeing on neutral ground and a respectful tone, participants create momentum toward durable resolutions that withstand future scrutiny.
Balancing donor intent with fiduciary duties requires careful drafting.
A well-structured mediation session starts with ground rules and a clear statement of purpose. Parties share perspectives on perceived wrongs and desirable outcomes, while the mediator helps translate emotional concerns into concrete, measurable objectives. The dialogue then moves to a facts-and-options phase, where attendees examine the endowment’s restrictions, past distributions, and the board’s lawful obligations under state law and federal tax law. Drafting interim agreements can prevent drift between negotiations and formal governance. The mediator facilitates joint problem-solving, inviting proposals that honor donor intent while preserving program integrity, and establishes timelines for follow-up discussions and any required formal approvals by the board.
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To sustain progress, mediators often converge on a written framework that captures decisions, responsibilities, and monitoring plans. This framework should specify permissible uses aligned with charitable purposes, permissible variance paths, and triggers for internal or external oversight. It may include revised expenditure policies, enhanced reporting to donors, or a sunset mechanism for reinterpreting restrictions as circumstances evolve. Importantly, the document should preserve legal protections for charitable entities, such as no-action provisions in conflict-of-interest policies and compliance with fund agreements. Regular check-ins and independent audits further reduce the risk of drift, creating a reliable reference point if disputes arise again.
Transparent communication sustains trust and clarifies expectations.
When donors and boards explore compromise options, they ought to consider tiered spending, reallocation within permitted categories, or temporarily allocating a portion of funds to a new program aligned with the original intent. The negotiation should include a review of investment restrictions, liquidity needs, and timing considerations that affect program delivery. Mediators help articulate trade-offs clearly, ensuring that each side understands risks and benefits. They also guide participants toward written, unambiguous language that minimizes interpretive ambiguity. By documenting the agreed-upon adjustments, organizations can demonstrate accountability to donors, beneficiaries, and regulators alike, reinforcing trust in the governance of endowed resources.
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Another common area for negotiation concerns reporting and transparency. Donors often seek visibility into how funds are used, whereas boards must balance transparency with internal governance controls and privacy requirements. Mediation can yield a reporting schedule that satisfies both sides, including milestones, annual disclosures, and independent assurance where appropriate. The process also addresses how to handle future amendments to restrictions if legitimate needs emerge. Ensuring that donor correspondence is respectful and that board decisions retain audit trails helps protect charitable obligations and reduces potential disputes during later governance reviews.
Mechanisms for enforcement and follow-through are essential.
In many disputes, misalignment stems from differing interpretations of “charitable intent.” A mediator guides parties to articulate intent in observable terms—outcomes, beneficiary groups, or program indicators—rather than vague aspirations. This shift makes it easier to assess compliance with both donor restrictions and regulatory requirements. The session can create a decision matrix that maps each proposed action to its legal and fiscal implications. When both sides can see a shared logic for ratings of success, attachments to positions diminish, and collaborative problem-solving becomes the default rather than the exception.
Ethics and compliance form an integral part of the mediation conversation. The facilitator helps ensure that any agreement aligns with nonprofit law, tax-exemption standards, and internal governance policies. If potential conflicts of interest arise, the mediator will pause negotiations to review disclosure protocols and recusal practices. The goal is to foster a durable, compliant plan that remains enforceable across time, not just during the mediation window. At the close of sessions, parties often commit to a formal memorandum of understanding that includes fallback procedures and mechanisms for monitoring compliance.
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Enduring agreements rely on clear records and ongoing dialogue.
A successful mediated outcome typically includes a concrete implementation plan with assigned owners, clear deadlines, and governance approvals. The plan should specify who is responsible for monitoring restricted-use compliance, how distributions will be tracked, and what happens if restrictions are breached. Mediators may recommend a periodic review by an independent body or an internal committee designed to shepherd endowment policy updates. The emphasis remains on practical steps that reduce ambiguity and provide a path to adjustment if unexpected circumstances arise, without eroding donor confidence or charitable status.
As part of the closure, negotiation participants agree on documentation and future communication. This often involves updating governance manuals, endowment policies, and donor relations materials to reflect agreed interpretations. A next-phase timeline may include training for staff and board members on new policies, as well as a schedule for annual reporting to donors about the use and impact of restricted funds. By formalizing these elements, organizations create a stable governance environment that is resilient to future disputes, while maintaining alignment with charitable law and donor intent.
Beyond the immediate agreement, mediation encourages ongoing dialogue channels, such as periodic check-ins or facilitated roundtables with major donors and board leaders. These channels support timely adjustments in response to regulatory changes or program evolution, reducing the likelihood of hot, last-minute confrontations. The mediator’s notes become a reference for governance committees, guiding decisions about restricted funds and endowment management. Importantly, the parties should agree on a mechanism to revisit the agreement if new restrictions or charitable needs arise, ensuring an adaptable yet principled approach.
In the long run, the success of mediation hinges on a culture that values collaboration, legality, and transparency. Organizations that integrate mediation principles into their governance routines typically experience greater stability, clearer donor relations, and stronger compliance postures. The evergreen relevance of this approach lies in its balance: it respects donor intent and the right of boards to fulfill their fiduciary obligations, while providing a structured process to resolve disputes without resorting to litigation. With commitment from leadership and disciplined execution, endowed resources can continue to advance mission-driven work for years to come.
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